Available shipping methods :
Nacex, Spain national shipping from : 3.40 Euros
Correos Post, Spain national shipping from : 3.65 Euros
Gls International shipments outside Spain from : 10.99 Euros
As a general rule , the packages are shipped within 24 working hours following receipt of payment , using a Transport Company / National Logistics or Post with tracking number . The boxes are discrete without any distinctive labels
We advise you to group all your items in one order . We can not combine two separate orders and shipping charges apply for each individually.
We are not responsible for any damage that may occur after posting your package , but we do everything possible to protect all fragile items .
The boxes have fair measures and your items are well protected.
Only complaints received by e- mail to .contact @ dayra.eu . will be admitted . The deadline to claim will be 5 days after delivery of the product by the customer courier company . For hygiene reasons , no changes or refunds of intimate items like lingerie, dildos , harnesses, strap on, accessories penis , lingerie or edible and others are allowed except technical failure detected before use , or if the product received is different from purchased . It shall also not apply to any product that has been unsealed after delivery except technical failure detected before use .
Once you have contacted Customer Care the process of repayment of the sums provided by the buyer are fixed .
Such refund shall be made at customer's choice of one of the following way
By changing with other items
By repaying the amount in points redeemable for future purchases.
The return of products will result in a refund equal to the purchase price of the product/s returned/s and shipping costs from Dayra.eu to the customer. The refund does not include the possible shipping costs of returning the returned product/s from the client to Dayra.eu . Every buyer that will return a product will receive an email informing of the refund details .